Our Operation Process

• Customer confirms purchase order details either by data transfer or by e-mail, fax or phone.
• Customer receives confirmation of order receipt and allotment of Unique Identification Number. Customer is informed of a singular contact point.
• Instructions automatically relayed to network partner for delivery coordination with supplier.
• Destination receives pre-alert.
• Customer is automatically and constantly updated as the spare part is moved along the supply chain, from source to final destination.
• Customer receives confirmation that spare part has arrived at the vessel.